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Arts Emergency Code of Conduct

This form outlines the behaviour we expect from all our staff and volunteers.

Code of Conduct Declaration

Arts Emergency Code of Conduct Declaration

Our Code of Conduct

This behaviour code outlines the conduct Arts Emergency expects from all our staff and volunteers.

The behaviour code aims to help us protect children and young people from abuse and reduce the possibility of unfounded allegations being made. It has been informed by the views of children and young people. Arts Emergency is responsible for making sure everyone taking part in our organisation has seen, understood and agreed to follow the code of behaviour, and that they understand the consequences of inappropriate behaviour. 

The role of staff and volunteers

In your role at Arts Emergency you are acting in a position of authority and have a duty of care towards the children and young people we work with. You are likely to be seen as a role model and are expected to act appropriately. 


You are responsible for: 

- prioritising the welfare of children and young people

- providing a safe environment for children and young people 

o ensuring equipment is used safely and for its intended purpose 

o having good awareness of issues to do with safeguarding and child protection and taking action when appropriate. 

- following our principles, policies and procedures 

o including our policies and procedures for child protection/safeguarding, whistleblowing and online safety

- staying within the law at all times

- modelling good behaviour for children and young people to follow

- challenging all unacceptable behaviour and reporting any breaches to the Head of Programmes  

- reporting all concerns about abusive behaviour, following our safeguarding and child protection procedures

 o this includes behaviour being displayed by an adult or child and directed at anybody of any age. 


You should:

- treat children and young people fairly and without prejudice or discrimination  

- understand that children and young people are individuals with individual needs

- respect differences in gender, sexual orientation, culture, race, ethnicity, disability and religious belief systems, and appreciate that all participants bring something valuable and different to the group/organisation  

- challenge discrimination and prejudice and encourage young people and adults to speak out about attitudes or behaviour that makes them uncomfortable

- exercise caution when you are discussing sensitive issues with children or young people

- ensure your contact with children and young people is appropriate and relevant to the work of the project you are involved in

- ensure that when the young person is under 18 there is more than one adult present during activities with children and young people:

o if a situation arises where you are alone with a child or young person, such as during mentoring, ensure that you are within sight or hearing of other adults.

 o if a child specifically asks for or needs some individual time with you, ensure other staff or volunteers know where you and the child are.

- only provide personal care in an emergency and make sure there is more than one adult present if possible

o unless it has been agreed that the provision of personal care is part of your role and you have been trained to do this safely. 


You should: 

- listen to and respect children at all times  

- value and take children’s contributions seriously, actively involving them in planning activities wherever possible

- respect a young person’s right to personal privacy as far as possible.

 o if you need to break confidentiality in order to follow child protection procedures, it is important to explain this to the child or young person at the earliest opportunity. 

Unacceptable behaviour

When working with children and young people, you must not:

- allow concerns or allegations to go unreported

- take unnecessary risks, smoke, consume alcohol or use illegal substances

- develop inappropriate relationships with children and young people  

- make inappropriate promises to children and young people

- engage in behaviour that is in any way abusive

 o including having any form of sexual contact with a child or young person.  

- l
et children and young people have your personal contact details (mobile number, email or postal address) or have contact with them via a personal social media account

act in a way that can be perceived as threatening or intrusive

patronise or belittle children and young people and make sarcastic, insensitive, derogatory or sexually suggestive comments or gestures to or in front of children and young people

Upholding this code of behaviour

You should always follow this code of behaviour and never rely on your reputation or that of our organisation to protect you.

If you have behaved inappropriately you will be subject to our disciplinary procedures. Depending on the seriousness of the situation, you may be asked to leave Arts Emergency. We may also make a report to statutory agencies such as the police and/or the local authority child protection services.

If you become aware of any breaches of this code, you must report them to the Head of Programmes, Carys Nelkon If necessary you should follow our whistleblowing procedure and safeguarding and child protection procedures. 

Wish List Guidance

- If the young person is under 18, we will introduce you to them over email and cc in their mentor. Please keep them included in all your communications. 

- If you are introduced to a young person under the age of 18, you must only communicate in the following ways:

o Over email. In this instance a DBS’d Arts Emergency mentor or member of staff must be copied in at all times

 Over video call. In this instance a DBS’d Arts Emergency mentor or member of staff must also be included in the call. Ideally the mentor or staff member would set up the call

- Do not interact with the young person you are introduced to over social media.

If you are worried about the welfare of the young person you have been introduced to, or believe that they are a victim of abuse, please contact Arts Emergency’s Designated Safeguarding Officer, Carys Nelkon, and report your concern here: