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Networking

So you’ve been matched with a young person, what happens next?
A young person gestures as she speaks to a woman sitting across the table from her, in a room with other similar pairs talking.
Mentee talks to a mentor at an Introduction event.

Getting in touch

Firstly, you’ll receive an email from an Arts Emergency staff member introducing you to the young person. If the young person is under 18, their mentor will all be introduced and cc’d in the email and you will have to keep them included in all your communications.

Communicating

We expect networking between our Young Talent and volunteers to be done over email, video call or in person. Please do not interact with the young person you are introduced to over social media.

If you are introduced to a young person under the age of 18, you must only communicate in the following ways:

  • Over email. In this instance a DBS’d Arts Emergency mentor or member of staff must be copied in at all times
  • Over video call. In this instance a DBS’d Arts Emergency mentor or member of staff must also be included in the call. Ideally the mentor or staff member would set up the call.

After meeting

If the young person is over 18 and you would both like to keep in touch so you can provide further support, you may do so. For all communications with under 18s, a DBS’d Arts Emergency mentor or member of staff must also be included.

Safeguarding issue

If you are worried about the welfare of the young person you have been introduced to, or believe that they are a victim of abuse, please contact Arts Emergency’s Designated Safeguarding Officer, Carys Nelkon, and report your concern using our safeguarding form.

Giving feedback

We send out emails to volunteers shortly after they have been introduced to you young people to ask for feedback. This feedback helps us to improve our services.